Please Follow the instructions below carefully and take your time filling the forms properly. Make sure all fields marked with asterisks are filled in. We refer to the shopping cart as a shopping basket on this web site.
You can order a product by either: Clicking on the Product Photo you see in the right column under Specials (this will display the one product on a page) OR
These last 2 options will show you all available products in this store on one page. The first option will show you the 1 product you clicked on the page. All of these will get you to a page which contains orange colored buttons towards the bottom of the page. If you dont see the orange buttons you may need to scroll down.
After you have selected the items you would like, you will want to see whats in your cart by clicking on View Cart which displays a Review Cart page. This page shows what items you ordered so far. On this page you make modifications to the shopping cart contents. To make changes to a particular item you must click inside small checkbox next to the item you wish to adjust. You may an remove item at this point or change the quantity. If you like what you see on the screen you may continue to the next step.
If you wish to order more items click Continue Shopping.This will display all of the Products in the store.
You will then enter all the Necessary Ship To address information. You dont need to enter the Other labelled fields unless you need to key in another state or Country which is not listed in the Drop Down lists. (the boxes which have an upside down triangle in them)
Make sure to key in the CVV(II) Code. It's the 3 digit code on the back of your Credit Card. Clicking on What is this? shows you a snapshot of the location. IF you fail to do this you will get warning to correct this. If you fail to do this, your order will not be accepted by the CC payment processing system. You can not fake out the system for this field. You need to have your credit card in front of you to you can refer to it. Your Credit Card statement is not enough. This security measure is for your protection and ours.
Always use the Orange colored buttons whenever possible. AVOID using back arrow button when Orange buttons appear on the bottom of the screen. Any errors or warnings will appear on the upper half of the screen indicating which fields need to be corrected before proceeding to the next screen. Trying to move off the page backwards or forwards without correcting the errors may cause additional errors to appear such as duplicate transactions errors. The system will check for duplicate orders and will only process one order for payment processing.
To find out where you are in the process, the page heading shows the 4 primary stages at the top of the form. The phase or stage is indicated in bold.
At the end of the entire process you will get a confirmation page which you may print for your records.
If you run into trouble please contact us either by phone or send an e-mail we will assist you with help on keying in your order. See our Contact Us page for details.
Print out this page as an additional reference if you are not familiar with our shopping cart before you start the payment or ordering process.
You may always use our Order tracking link on our Home page to check the status of your order the next day if you wish, otherwise you can assume its being processed and will be shipped as soon as possible according to the guidelines stated on our web site.
We hope this information will make your shopping experience on the internet more successful, enjoyable and pleasant.